1. Information collected
When you submit an enquiry, consultation request or website-audit request, the site may receive the information you enter, such as your name, email address, phone number, business name, website, selected service and project message.
Hosting and security systems may also process routine technical information such as IP address, browser information, request time and pages requested.
2. How information may be used
- To review and respond to enquiries.
- To understand the requested service or project scope.
- To operate, secure and troubleshoot the website.
- To maintain records reasonably required for communication and service delivery.
3. Service providers and sharing
Information may be processed by hosting, email, security or other service providers used to operate the website. This page does not claim that any specific analytics, advertising or CRM platform is active unless it is actually configured.
4. Retention
Enquiry information should be kept only for as long as reasonably needed for the purpose for which it was collected, business records, security, or applicable legal obligations. Retention periods should be updated here if the business adopts a fixed schedule.
5. Security
Reasonable technical and organisational safeguards should be used to protect submitted information. No internet transmission or storage system can be guaranteed to be completely secure.
6. Questions or requests
For privacy questions, correction or deletion requests, use the contact page. Requests may require reasonable verification before action is taken.
7. Changes to this policy
This policy may be updated when website functionality, service providers or business practices change. The published version on this page is the version visitors should refer to.